World-Class, 24x7x365, 100% US-Based
Managed IT Support

Improve uptime and increase efficiency. 

NOVOCare delivers stable and secure IT while reducing costs, increasing uptime,  and improving efficiency. This adds up to peace of mind and allows you to focus on what you do best: running your business.

Reduce Costs

Improved IT services that are scalable, agile, and specialized, all while reducing your IT overhead costs.

Peace of Mind

Gain peace of mind with proactive and reactive support during business hours, after hours, 24x7x365.

Stay Focused

Reduce IT disruptions during your workday so that you can focus on your core business objectives.

How We’re Different

24x7x365 Monitoring P

Real-time monitoring and alerting systems ensure that performance and security issues are identified before major issues occur.

Customizable & Scalable P

We'll serve as your IT team or work with your existing IT department depending on your needs.

Rapid Response P

Support now, not later. Over 90% of calls are answered within 30 seconds.

Customer Experience P

Everyone on NOVO’s Support Team are third-level engineers who can resolve any issue you may have — from a printer issue to a server crash. With NOVO, you will be connected immediately with an engineer, not bounced around between different support levels.

Fast Onboarding P

Our standardized methodology makes onboarding quick and painless>

Quick Resolution P

Our Network Operations Center (NOC) provides both proactive and reactive assistance, allowing us to address and resolve issues quickly. You interact with the NOVO team via a customized ticketing system where issues are tracked and addressed.

Personal Service P

Your users can easily reach a real person who will help them resolve any issues.

100% U.S.-based Support P

Support services are based in the Central time zone.

Utilization of Microsoft Enterprise Platform P

We use Microsoft’s proven, enterprise platform.

Capital Cost Reduction P

Our IT services are scalable, agile, and specialized. Improved IT with reduced overhead costs.

NOVOCare Services

24x7x365 Help Desk

Office365 & Azure Management

Essential Cybersecurity

Mobile Device Monitoring & Management

Microsoft & Third-Party Patching

Our Solutions

 


Managed technology services that improve uptime and increase efficiency.

 

 

NOVOCloud | Cloud Migration Services


Cloud migration assessment, design, and implementation that accelerates transformation.

 

 

NOVOSecure | Advanced cybersecurity


Advanced security and controls for companies with regulatory or stakeholders requirements.

Featured Clients

"NOVO modernized our infrastructure and communications so that we were prepared to transition to working remotely, intelligently and safely."

Per Juvkam-Wold President, HEYCO International

Contact Us

469.848.0050

info@yesnovo.com

NOVO | Modernizing the Digital Workplace

How Can We Help?

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